Digital-based Modern Office Application to Boost Efficiency of Administrative Processes

DOI

10.2991/978-94-6463-938-4_12How to use a DOI?

Keywords

Administrative Process; Digitalization; Efficiency; Modern Office Applications; Office Management

Abstract

The Business Administration Department of Politeknik Negeri Manado still faces challenges in managing document, correspondence and bureaucratic processes which are still largely manual and fragmented, resulting in slow service, data may be lost at any time and lack of transparency in administrative management. Therefore, digital transformation is needed through the development of modern office applications that can integrate all administrative processes effectively. The purpose of this research is to design a web-based system that is able to support administration in the department, including incoming and outgoing mail management, electronic filing, schedules and administrative support. The method used in this research is Research & Development (R&D). Data collected through observations and interviews, and questionnaires to administrative staff and lecturer then analyzed to design application features that meet the needs of administrative staff. Based on the result obtained, crucial points needed for the development of application digitization are mail management, employee data management, scheduling and activity agenda and automatic notifications. These things will later be in the modern web application that will be developed.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Diana Maramis
AU  - Cysca A. J. Langi
AU  - Djibrael Djawa
AU  - Alfian Ranny Poluan
PY  - 2025
DA  - 2025/12/31
TI  - Digital-based Modern Office Application to Boost Efficiency of Administrative Processes
BT  - Proceedings of the International Conference on Applied Science and Technology on Social Science 2025 (iCAST-SS 2025
PB  - Atlantis Press
SP  - 92
EP  - 99
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-938-4_12
DO  - 10.2991/978-94-6463-938-4_12
ID  - Maramis2025
ER  -