The Impact of Information Security Awareness and Security Habits on Perceived Cyberattack Threats Faced by Bank Rakyat Indonesia (BRI) Customers

DOI

10.2991/978-94-6463-938-4_40How to use a DOI?

Keywords

Information Security Awareness; Security Habits; Cyberattack; Digital Banking; BRI Customers

Abstract

The development of digital banking services in Indonesia has increased significantly in line with advances in information technology, bringing various positive impacts. However, this progress is accompanied by a considerable rise in the risks and threats of cyberattacks targeting customers. This study aims to analyze the impact of information security awareness and security habits on perceived cyberattack threats faced by Bank Rakyat Indonesia (BRI) Customers. A quantitative approach was employed using a survey method, through the distribution of questionnaires to 160 respondents who are BRI customers aged between 30 and 70 years. The findings indicate that: (1) information security awareness has a positive and significant influence on perceived cyberattack threats; (2) security habits have a negative but insignificant influence; and (3) simultaneously, both independent variables have a positive and significant influence on perceived cyberattack threats. These results underscore the urgency of enhancing comprehensive and sustainable digital security literacy and education among users of digital banking services. Cyber risk mitigation efforts should focus on strengthening individual awareness of potential threats as a strategic step in fostering more effective protective behavior in the digital era.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Irene Septi Debora
AU  - Ida Nurhayati
AU  - Rahmanita Vidyasari
AU  - Mrr Tyas Maheni
PY  - 2025
DA  - 2025/12/31
TI  - The Impact of Information Security Awareness and Security Habits on Perceived Cyberattack Threats Faced by Bank Rakyat Indonesia (BRI) Customers
BT  - Proceedings of the International Conference on Applied Science and Technology on Social Science 2025 (iCAST-SS 2025
PB  - Atlantis Press
SP  - 341
EP  - 349
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-938-4_40
DO  - 10.2991/978-94-6463-938-4_40
ID  - Debora2025
ER  -