Factors Affecting Job Performance in Private Bank Employees
- DOI
- 10.2991/978-94-6463-809-7_4How to use a DOI?
- Keywords
- Perceived self-efficacy; perceived environmental support; knowledge sharing; employee job performance
- Abstract
This study investigates the factors that influence employee job performance, with perceived environmental support serving as a mediator. The study focuses on private bank employees in West Jakarta, assessing the roles of perceived self-efficacy, knowledge sharing, and environmental support in shaping job performance. A quantitative method was used, applying non-probability sampling to gather data from 115 private bank employees through an online questionnaire. The data were analyzed using Smart PLS4 software. The findings reveal that perceived self-efficacy positively influences both knowledge sharing and environmental support, which in turn enhances job performance. Additionally, perceived environmental support is identified as a mediating factor in the relationship between knowledge sharing and job performance.
- Copyright
- © 2025 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Joyce A. Turangan AU - Andi Wijaya AU - Herman Ruslim PY - 2025 DA - 2025/08/13 TI - Factors Affecting Job Performance in Private Bank Employees BT - Proceedings of the Thirteenth International Conference on Entrepreneurship and Business Management UNTAR 2024 (ICEBM 2024) PB - Atlantis Press SP - 24 EP - 41 SN - 2352-5428 UR - https://doi.org/10.2991/978-94-6463-809-7_4 DO - 10.2991/978-94-6463-809-7_4 ID - Turangan2025 ER -