Analysis of Factors Influencing Employee Performance at XYZ Bank in Tanjungpinang

DOI

10.2991/978-94-6463-809-7_6How to use a DOI?

Keywords

Competence; Motivation; Job Satisfaction; Employee Performance

Abstract

In the increasingly competitive business landscape, the quality of human resources is a key factor in an organization’s success. One challenge that companies face in maintaining consistent business performance is ensuring strong employee performance. Factors such as competence, motivation, and job satisfaction have a significant impact on employee outcomes. This study aims to evaluate how these three elements influence job performance to achieve optimal and sustainable results. Understanding these relationships helps companies enhance employee potential effectively in the long term. The research involved sending a Google Forms survey to 41 employees of XYZ Bank in Tanjungpinang. The survey included 20 questions, each reflecting different variables and their indicators. The collected data were analyzed using SmartPLS version 4, revealing that competence and motivation do not significantly impact job performance, whereas job satisfaction has a positive effect at XYZ Bank in Tanjungpinang. The findings may be influenced by certain research limitations, such as constraints related to time, budget, and resources, which resulted in a limited sample. This study specifically targeted permanent employees of XYZ Bank in Tanjungpinang, examining competence, motivation, and job satisfaction as independent variables that influence the dependent variable, employee performance.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Ai Ling
AU  - Grisvian Irvan Budiman
AU  - Christian Valerie
AU  - Mohammad Agung Saryatmo
AU  - Hélio Brites da Silva
PY  - 2025
DA  - 2025/08/13
TI  - Analysis of Factors Influencing Employee Performance at XYZ Bank in Tanjungpinang
BT  - Proceedings of the Thirteenth International Conference on Entrepreneurship and Business Management UNTAR 2024 (ICEBM 2024)
PB  - Atlantis Press
SP  - 57
EP  - 69
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-809-7_6
DO  - 10.2991/978-94-6463-809-7_6
ID  - Ling2025
ER  -