Application Effect and Empirical Analysis of 5S Management in Automobile Repair Enterprises

DOI

10.2991/978-94-6463-845-5_90How to use a DOI?

Keywords

5S management; automobile repair enterprise; application effect; management efficiency; maintenance quality

Abstract

This paper mainly studies the application effect of 5S management in the field of automobile repair. 5S management, a production site management method originated in Japan, aims to improve the normalization, standardization and visualization of the workplace through five core steps: sorting, reorganizing, sweeping, cleaning and literacy, thereby improving work efficiency and product quality. This study selected a certain number of auto repair companies as samples, and through field research, questionnaire surveys and data analysis, found that the implementation of 5S management can significantly shorten the auto repair cycle, reduce the failure rate, and significantly improve customer satisfaction and reduce the return rate.. However, the implementation of 5S management also faces challenges such as employee resistance, insufficient training and insufficient support from management. In response to these challenges, the study proposed a series of countermeasures, including strengthening employee training and communication, improving incentive mechanisms, gaining full support from management, and setting up supervision teams and regular evaluations to ensure the smooth implementation and continuous improvement of 5S management. Therefore, 5S management has great application potential in automobile repair enterprises, and is of great significance for enhancing the management efficiency and maintenance quality of enterprises, improving overall competitiveness, and achieving sustainable development.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Naifa Gong
AU  - Chenkai Tang
AU  - Haishan Chen
AU  - Yulong Pan
AU  - Xu Chen
AU  - Lu He
AU  - Yujie Gao
AU  - Jinzhu Ma
PY  - 2025
DA  - 2025/09/16
TI  - Application Effect and Empirical Analysis of 5S Management in Automobile Repair Enterprises
BT  - Proceedings of the 2025 6th International Conference on Management Science and Engineering Management (ICMSEM 2025)
PB  - Atlantis Press
SP  - 923
EP  - 932
SN  - 2667-1271
UR  - https://doi.org/10.2991/978-94-6463-845-5_90
DO  - 10.2991/978-94-6463-845-5_90
ID  - Gong2025
ER  -