Research on Theories and Methods of Digital-Intelligent Service Operation Management
- DOI
- 10.2991/978-94-6239-758-3_29How to use a DOI?
- Keywords
- Digital-Intelligent Services; Resource Allocation; Multi-Objective Optimization; Demand Forecasting; Platform Operation; Algorithmic Ethics; Emerging Technologies
- Abstract
This paper focuses on resource allocation optimization in digital-intelligent service operation management, integrating operations research, economics, management, and information science to construct a “human-machine collaboration-spatio-temporal adaptation-responsibility closed-loop” paradigm addressing traditional theories’ limitations (lagging response, rigid constraints). It proposes an adaptive dynamic adjustment mechanism and multi-objective trade-off theory (indicator weights via AHP-entropy weight method), establishes an LSTM demand forecasting model and NSGA-II optimization algorithm, enriches theoretical/practical value via algorithmic ethics cases (successes, discrimination), analyzes real-scenario obstacles, and introduces quantitative effectiveness indicators. Additionally, it explores blockchain/IoT integration to enhance the paradigm, with macro empirical verification and micro case analysis confirming the theory/model significantly improves enterprises’ resource utilization and performance, providing guidance for digital-intelligent service enterprises1,3.
- Copyright
- © 2026 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Yiyang Liu PY - 2026 DA - 2026/09/08 TI - Research on Theories and Methods of Digital-Intelligent Service Operation Management BT - Proceedings of the 2026 7th International Conference on Management Science and Engineering Management (ICMSEM 2026) PB - Atlantis Press SP - 288 EP - 294 SN - 2352-5428 UR - https://doi.org/10.2991/978-94-6239-758-3_29 DO - 10.2991/978-94-6239-758-3_29 ID - Liu2026 ER -