Dynamics of Job Hopping in Indonesia: A Social Exchange Theory Approach in Mitigating Employee Turnover Intention

DOI

10.2991/978-94-6239-811-5_15How to use a DOI?

Keywords

Job hopper; Job hopping; Social Exchange Theory; Turnover Intention

Abstract

The phenomenon of job hopping, particularly among the younger generation such as Millennials and Gen Z, has become increasingly popular and a common habit in the Indonesian workforce. Although it is often regarded as a way to accelerate career advancement and increase salary, high employee mobility actually triggers an increase in turnover intention, which can undermine corporate stability and performance. This study aims to understand job hopping in Indonesia and explore how social exchange theory can be utilized to reduce employees’ desire to resign. This study employs a qualitative approach with a literature review method to examine the reciprocal relationship between employees and organizations. The study demonstrates that a high level of desire to change jobs is primarily influenced by job dissatisfaction, excessive workload, and inadequate working environments. Through the lens of Social Exchange Theory, it is evident that fulfilling the physical and psychological needs of employees, along with fair and inclusive talent management, can foster a mutually supportive atmosphere among colleagues. When employees perceive fairness in the distribution of facilities and receive strong support from the organization, they will be more loyal, thereby reducing their likelihood of resigning from their jobs. This study offers tangible benefits for companies in designing strategies to manage a working environment that is more flexible, creative, and capable of responding to the expectations of the younger generation.

Copyright

© 2026 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Sri Kusumawati
PY  - 2026
DA  - 2026/10/29
TI  - Dynamics of Job Hopping in Indonesia: A Social Exchange Theory Approach in Mitigating Employee Turnover Intention
BT  - Proceedings of the International Conference on Business, Economic, and Social Sustainability (ICOBES 2026)
PB  - Atlantis Press
SP  - 178
EP  - 185
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6239-811-5_15
DO  - 10.2991/978-94-6239-811-5_15
ID  - Kusumawati2026
ER  -