The Influence of Lack of Human Resources on The Performance of PDKB Employees

DOI

10.2991/978-94-6463-698-7_32How to use a DOI?

Keywords

Human Resources; Employee Performance; PDKB PT PLN

Abstract

Performance results from a person’s professional organizational function through various factors to achieve organizational goals within a certain period. Objective: This study aims to determine how the lack of Human Resources (HR) affects the performance of PDKB employees of PT PLN Palembang. The type of research used in the study uses a qualitative method with descriptive data collection. In this study, the population was PT PLN (Persero) UPT Palembang PDKB Section employees, totaling approximately 17 people. Data was obtained directly from respondents using questionnaires distributed to PDKB employees. The study’s results indicate that the lack of HR negatively affects the performance of PDKB employees. The obstacles, such as the lack of employees, hinder the optimal achievement of organizational goals. Therefore, increasing HR is needed to improve the performance of PDKB employees.

In addition, this article aims to build a hypothesis of the influence between variables to be used in further research. The lack of human resources at PT PLN UPT Palembang significantly affects the performance of employees in the PDKB unit. This condition can be seen in the decline in work quality, quantity, and operational effectiveness. To overcome the negative impact of the lack of HR, the company needs to implement an effective recruitment strategy, increase training to optimize employee performance and improve operational management processes to be more efficient. The findings of this study are presented under three key performance indicators: Work Quality, Timeliness, and Independence. This structure aims to facilitate the reader’s understanding of the main points and highlights areas where improvements can be made. Work quality, including accuracy in task completion according to standards, is crucial in enhancing team efficiency. Timeliness is also identified as a critical element, especially in managing task schedules and responding to disruptions. Meanwhile, although efforts are being made to improve independence, more attention is needed to ensure employees can work more autonomously in dynamic situations.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Sulaiman Helmi
AU  - Yayan Sofyan
AU  - Ratna Sesotya Wedadjati
AU  - Salsa Melania Aquina
AU  - Pebriandi Pebriandi
PY  - 2025
DA  - 2025/04/30
TI  - The Influence of Lack of Human Resources on The Performance of PDKB Employees
BT  - Proceedings of the 3rd International Conference on Management and Business (ICOMB 2024)
PB  - Atlantis Press
SP  - 308
EP  - 313
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-698-7_32
DO  - 10.2991/978-94-6463-698-7_32
ID  - Helmi2025
ER  -