Integration of CSR Communication in Community Empowerment to Maintain Clean Water Sustainability: A Scoping Review

DOI

10.2991/978-2-38476-571-3_15How to use a DOI?

Keywords

CSR; communication; community empowerment; clean water; scoping review; PRISMA-ScR

Abstract

Access to clean water is a fundamental human need that is increasingly under threat due to population growth and environmental degradation. Through Corporate Social Responsibility (CSR) initiatives, companies can contribute to the preservation of clean water resources by integrating effective communication strategies. However, studies that specifically examine how CSR communication supports community empowerment in safeguarding clean water remain limited. This study aims to map empirical evidence on the role of CSR communication in empowering communities to sustain clean water resources, using a scoping review approach. The review followed the PRISMA-ScR framework to identify, select, and analyze relevant literature. Searches were conducted in Google Scholar and Emerald Insight databases. Inclusion criteria were defined using the PICOS framework (Population: communities benefiting from CSR; Intervention: CSR communication; Comparison: non-communicative CSR practices; Outcomes: participation, empowerment, and water sustainability; Study design: empirical studies). Out of 31 articles identified, 7 met the criteria and were synthesized narratively. The synthesis revealed three key patterns. First, participatory CSR communication fosters legitimacy and trust between companies and communities. Second, community-based empowerment mechanisms such as Village-Owned Enterprises (BUMDes) or Public-Private Partnership (PPP) models prove more effective in ensuring long-term clean water programs. Third, contextual differences were evident: in developing countries CSR communication tends to emphasize dialogue and community engagement, while in developed countries it prioritizes transparency and reporting. the pivotal role of CSR communication in the success of clean water related CSR programs. Future research should adopt mixed-methods designs and long-term evaluations to develop CSR communication models that are integrative, adaptive, and sustainable.

Copyright

© 2026 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Wahjoe Mawardiningsih
AU  - Ravik Karsidi
AU  - Drajat Tri Kartono
AU  - Dwiningtyas Padmaningrum
PY  - 2026
DA  - 2026/05/06
TI  - Integration of CSR Communication in Community Empowerment to Maintain Clean Water Sustainability: A Scoping Review
BT  - Proceedings of the 4th International Conference on Multidisciplinary Studies 2025 (ICOMSI 2025)
PB  - Atlantis Press
SP  - 177
EP  - 188
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-571-3_15
DO  - 10.2991/978-2-38476-571-3_15
ID  - Mawardiningsih2026
ER  -