Proceedings of the International Conference on Tropical Studies and Its Application (ICTROPS 2024)

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Implementation Of System Usability Scale (SUS) in Measuring AIS Website Usability at Mulawarman University

Authors
Muhammad Labib Jundillah1, *, Ramadiani Ramadiani2, Lucia Litha Respati3
1Information System, Faculty of Engineering, Mulawarman University, Samarinda, Indonesia
2Informatics, Faculty of Engineering, Mulawarman University, Samarinda, Indonesia
3Mining Engineering, Faculty of Engineering, Mulawarman University, Samarinda, Indonesia
*Corresponding author. Email: labibjundillah@gmail.com
Corresponding Author
Muhammad Labib Jundillah
Available Online 7 June 2025.
DOI
10.2991/978-94-6463-732-8_26How to use a DOI?
Keywords
Academic Integrated System (AIS); Mulawarman University; System Usability Scale (SUS); Website
Abstract

An information system is an organized way to collect, input, process, and store data, and to store, manage, control, and report information in such a way that an organization can achieve its stated goals. Mulawarman University has a website related to academic services, namely the Academic Integrated System (AIS). This study aims to analyze the level of usability of the Academic Information System (AIS) Website of Mulawarman University using the System Usability Scale (SUS) method. The SUS method was chosen because of its proven effectiveness in evaluating the usability of various types of systems, as well as providing clear insights into user experience. The analysis results show that the average SUS score obtained is 62.536, categorizing this system in Grade D. Based on the adjective rating, it is categorized as Ok, and the acceptability falls into the marginal category. These findings indicate that although the system has been routinely used by students, there is still significant room for improvement. Therefore, this research suggests the need for further evaluation and continuous development of the system to enhance usability, operational efficiency, and user satisfaction.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Tropical Studies and Its Application (ICTROPS 2024)
Series
Advances in Engineering Research
Publication Date
7 June 2025
ISBN
978-94-6463-732-8
ISSN
2352-5401
DOI
10.2991/978-94-6463-732-8_26How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Muhammad Labib Jundillah
AU  - Ramadiani Ramadiani
AU  - Lucia Litha Respati
PY  - 2025
DA  - 2025/06/07
TI  - Implementation Of System Usability Scale (SUS) in Measuring AIS Website Usability at Mulawarman University
BT  - Proceedings of the International Conference on Tropical Studies and Its Application (ICTROPS 2024)
PB  - Atlantis Press
SP  - 285
EP  - 290
SN  - 2352-5401
UR  - https://doi.org/10.2991/978-94-6463-732-8_26
DO  - 10.2991/978-94-6463-732-8_26
ID  - Jundillah2025
ER  -