Comprehensive Feature and UI/UX Analysis of Internet-based CBT: Case Study on MindShiftTM CBT

DOI

10.2991/978-94-6239-612-8_9How to use a DOI?

Keywords

Cognitive Behavioral Therapy (CBT); heuristic evaluation; user experience (UX); user interface (UI); user psychological analysis

Abstract

This study provides a comprehensive evaluation of MindShift™ CBT, a digital mental health application designed to assist users in managing anxiety through Cognitive Behavioral Therapy (CBT) principles. This research examines the app’s information architecture, user flow, core features, and engagement strategies by integrating theories from clinical psychology, user experience (UX), user psychological analysis, and heuristic user interface (UI) evaluation. The findings suggest that MindShift™ CBT successfully implements CBT principles through structured exercises such as Feelings Check-in, Thought Journal, Belief Experiment, and Facing Fears. This feature supports emotion monitoring and guides users to restructure maladaptive thoughts. As a supporting feature, this app also incorporates gamification elements and community features to enhance engagement and long-term retention. However, this app does not include involvement from a licensed therapist and could potentially cause avoidance behavior among users. Future research should incorporate usability testing, compare similar applications, and explore hybrid models involving clinician guidance. In conclusion, MindShift™ CBT provides a well-structured and evidence-based intervention. For further implications, this study also highlights key areas for enhancing its effectiveness in delivering digital psychotherapy and provides recommendations for further development of similar applications based in Indonesia. These insights could also contribute to the development of more engaging, clinically effective, and user-friendly mental health applications.

Copyright

© 2026 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Luisa Erica
AU  - Pratisara Adhi Dasa Anno Wicaksono
PY  - 2026
DA  - 2026/03/18
TI  - Comprehensive Feature and UI/UX Analysis of Internet-based CBT: Case Study on MindShiftTM CBT
BT  - Proceedings of the 3rd International Conference and Exhibition of Innovation in Media and Visual Design (IMDES 2025)
PB  - Atlantis Press
SP  - 99
EP  - 116
SN  - 2667-128X
UR  - https://doi.org/10.2991/978-94-6239-612-8_9
DO  - 10.2991/978-94-6239-612-8_9
ID  - Erica2026
ER  -