Research on the Influence Mechanism of Perceived Rights and Benefits Protection of Platform Laborers

--Analysis based on fsQCA and NCA Methods

DOI

10.2991/978-2-38476-462-4_81How to use a DOI?

Keywords

Platform economy; Labor rights and interests protection; Necessary conditions analysis; Qualitative comparative analysis

Abstract

Platform workers’ rights and benefits protection has become a topic of increasing concern in management and practice. Past research has found that various factors such as job autonomy, income stability, career development, social welfare protection and complaint channels affect workers’ perceived rights and benefits protection, but there is a lack of inconsistency in the conclusions and fragmentation of the research. To address this factor, this paper will integrate to explore what combination of factors will make employees perceive high rights and benefits protection, and what factors are necessary for employees’ rights and benefits perception. Based on the fuzzy set qualitative comparative analysis (fsQCA), this study investigates the grouping of factors affecting platform workers’ perception of rights and benefits protection with a sample of 108 platform workers in China. It is found that: first, no single condition can constitute a necessary condition for platform workers’ perception of high level of rights and interests protection; second, two sufficient paths are identified in this study through data analysis, including “high control - high income stability - high career development - high welfare - strong rights protection” comprehensive driving type (consistency 0.88) and The “high job control - high income stability” guidance type (consistency 0.866). While analyzing the questionnaire data to determine the influence path of platform workers’ high perception of rights and interests, the study introduces the judicial experience of French labor law on the protection of labor rights and interests of platform workers and promotes the relevant policies to build a real and palpable rights and interests protection network for platform workers.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Zihan Yuan
PY  - 2025
DA  - 2025/09/12
TI  - Research on the Influence Mechanism of Perceived Rights and Benefits Protection of Platform Laborers
BT  - Proceedings of the 2025 9th International Seminar on Education, Management and Social Sciences (ISEMSS 2025)
PB  - Atlantis Press
SP  - 719
EP  - 735
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-462-4_81
DO  - 10.2991/978-2-38476-462-4_81
ID  - Yuan2025
ER  -