Contribution Legal Protection for Health Human Resources in the Use of Telemedicine Applications by Non-Health Facility Providers

DOI

10.2991/978-94-6463-760-1_14How to use a DOI?

Keywords

Legal Protection; Health Human Resources; Telemedicine Applications

Abstract

Technological developments provide opportunities for medical personnel and health workers to provide health services to patients through a digital platform with an application. The provision of telemedicine using applications has increased since the COVID-19 pandemic. The practice of health services carried out by Health Human Resources (medical personnel and health workers) has the risk of legal problems. This study aims to determine the legal protection regulations for doctors and health workers who practice using a digital telemedicine platform with non-health facility providers. We used a non-random sampling technique for 6 medical personnel and 6 health workers and an accidental sampling technique for 6 patients. The resource persons consist of the Semarang City Health Office, the Semarang City Communication and Informatics Office, the Management of the All-Indonesia Hospital Association of Central Java, and the Indonesian Doctors Association of Semarang City. Legality is a basic thing that must be fulfilled by every Health Human Resources who provides services to patients. Legality with ownership of a Registration Certificate (STR) and Practice License (SIP). Medical personnel and health workers who practice using telemedicine applications do not have a SIP. Legal protection is preventive, namely the right to legal immunity, where medical personnel and health workers who were suspected of making mistakes in their practice may not be immediately resolved through the courts but resolved through alternative dispute resolution outside the courts or through restorative justice mechanisms.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Muhammad Ikhsan
AU  - Sigit Irianto
AU  - Inge Hartini
AU  - Akbar Kurniawan
AU  - Fitri Nur Damayanti
AU  - Junvidya Heroweti
PY  - 2025
DA  - 2025/07/03
TI  - Contribution Legal Protection for Health Human Resources in the Use of Telemedicine Applications by Non-Health Facility Providers
BT  - Proceedings of the 3rd Lawang Sewu International Symposium on Medical and Health Sciences (LEWIS-MHS 2024)
PB  - Atlantis Press
SP  - 157
EP  - 163
SN  - 2468-5739
UR  - https://doi.org/10.2991/978-94-6463-760-1_14
DO  - 10.2991/978-94-6463-760-1_14
ID  - Ikhsan2025
ER  -