Proceedings of the 2025 4th International Conference on Public Service, Economic Management and Sustainable Development (PESD 2025)

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Analysis of Policy Text and Implementation of “Efficiently Accomplishing One Task” from the Perspective of Public Value

Authors
Ziyu Wang1, *
1Graduate School, Lingnan University, Hong Kong, China
*Corresponding author. Email: ziyuwang7@LN.hk
Corresponding Author
Ziyu Wang
Available Online 22 December 2025.
DOI
10.2991/978-94-6463-916-2_46How to use a DOI?
Keywords
Efficiently accomplish one task; Digital government; Public value; Digital transformation; Government services
Abstract

Against the backdrop of digital transformation, the Chinese government has actively advanced the reform of “efficiently accomplishing one task” to optimize government services and enhance administrative efficiency. Based on the “Goal-Support-Capability” three-dimensional model of the public value theory, and combined with the practical cases of Tianjin and Harbin, this paper analyzes the implementation path of this policy and the path of its public value creation. The study finds that by integrating online and offline channels, innovating government service models, and empowering with digital technologies, both cities have significantly improved work efficiency and public satisfaction, while also introducing differentiated measures in line with local characteristics. However, issues such as the digital divide and cross-regional collaboration still need to be further addressed. In the future, the government should continue to deepen the application of technology and institutional innovation, balance efficiency and equity, and promote the development of government services towards intelligence and inclusiveness, so as to realize broader public value.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 2025 4th International Conference on Public Service, Economic Management and Sustainable Development (PESD 2025)
Series
Advances in Economics, Business and Management Research
Publication Date
22 December 2025
ISBN
978-94-6463-916-2
ISSN
2352-5428
DOI
10.2991/978-94-6463-916-2_46How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Ziyu Wang
PY  - 2025
DA  - 2025/12/22
TI  - Analysis of Policy Text and Implementation of “Efficiently Accomplishing One Task” from the Perspective of Public Value
BT  - Proceedings of the 2025 4th International Conference on Public Service, Economic Management and Sustainable Development (PESD 2025)
PB  - Atlantis Press
SP  - 420
EP  - 434
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-916-2_46
DO  - 10.2991/978-94-6463-916-2_46
ID  - Wang2025
ER  -