Developing Dynamic Digital English Flashcards with Integration of Visuals, Audio, and Real-World Examples in the Hospitality Industry Context

DOI

10.2991/978-2-38476-396-2_3How to use a DOI?

Keywords

Dynamic Digital Flashcards; English; hospitality industry

Abstract

In the globalized hospitality industry, effective communication in English is essential for service delivery and guest satisfaction. Workers often engage with international tourists, making proficiency in English a critical skill. This study aims to develop Dynamic Digital Flashcards, integrating visuals, audio, real-world examples, and context-based scenarios to facilitate English learning among hospitality workers. Following the ADDIE model, the research involved a systematic approach to identify the specific needs of employees at Hotel Emilia Palembang and create engaging, multimedia-enhanced flashcards. The integration of real-world examples not only made the learning process more relatable but also helped employees apply vocabulary in practical situations, enhancing their confidence and readiness to communicate effectively with guests. The implementation of these flashcards showed promising results in improving vocabulary mastery and increasing user confidence in communication. Feedback indicated a high level of acceptance and satisfaction with the learning tool. The findings underscore the potential of technology in enhancing language skills within the hospitality sector, paving the way for further development of digital resources tailored to industry needs.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Sunani Sunani
AU  - Genta Ulina Hutagalung
AU  - Wirda Ningsih
PY  - 2025
DA  - 2025/04/30
TI  - Developing Dynamic Digital English Flashcards with Integration of Visuals, Audio, and Real-World Examples in the Hospitality Industry Context
BT  - Proceedings of the 8th FIRST 2024 International Conference on Global Innovations (FIRST-T3 2024)
PB  - Atlantis Press
SP  - 12
EP  - 22
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-396-2_3
DO  - 10.2991/978-2-38476-396-2_3
ID  - Sunani2025
ER  -