Service Marketing Transformation in the Digital Age
Authors
Yan Wang1, *
1College Of Business Adninistration, Guizhou University of Finance and Economics, Guiyang, 550000, China
*Corresponding author.
Email: 2215827642@qq.com
Corresponding Author
Yan Wang
Available Online 12 June 2025.
- DOI
- 10.2991/978-2-38476-422-8_47How to use a DOI?
- Keywords
- Service Marketing; Digital Age; Transformation Strategies
- Abstract
This paper comprehensively reviews the current state of research on the transformation of service marketing in the digital age. By organizing relevant literature, it analyzes the background of the transformation of service marketing in the digital age, explores the opportunities and challenges faced, summarizes the transformation strategies, and discusses the deficiencies of existing research and future directions. It aims to provide systematic theoretical support and directional guidance for further research and corporate practice in this field.
- Copyright
- © 2025 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Yan Wang PY - 2025 DA - 2025/06/12 TI - Service Marketing Transformation in the Digital Age BT - Proceedings of the 2025 4th International Conference on Humanities, Wisdom Education and Service Management (HWESM 2025) PB - Atlantis Press SP - 389 EP - 395 SN - 2352-5398 UR - https://doi.org/10.2991/978-2-38476-422-8_47 DO - 10.2991/978-2-38476-422-8_47 ID - Wang2025 ER -