A Conceptual Framework for Logistics Coordination Mechanisms and Humanitarian Operations Performance: Insights from the Humanitarian Organization in Malaysia

DOI

10.2991/978-94-6239-715-6_2How to use a DOI?

Keywords

Logistics Coordination; Humanitarian Operations; Conceptual Framework; Resource Sharing; Synchronization; Standardization

Abstract

In response to the escalating scale and complexity of humanitarian crises, logistics coordination has become a pivotal factor in ensuring effective emergency response. Despite the active involvement of various agencies in Malaysia, ranging from government entities to NGOs, significant challenges persist in aligning stakeholders, optimizing resources, and standardizing logistics procedures. This conceptual paper adopts a theory-driven approach to synthesize existing literature on supply chain coordination and inter-organizational collaboration, identifying three key mechanisms: resource sharing, process synchronization, and operational standardization. These constructs are integrated into a proposed conceptual framework that theorizes their collective impact on the performance of humanitarian operations, with an emphasis on delivery speed, flexibility, efficiency, and service quality. The model suggests that while resource sharing and standardization are likely to enhance performance strongly, synchronization may encounter implementation barriers in multi-agency settings. By clarifying the interrelationships among coordination mechanisms and performance indicators, the framework offers a foundation for future empirical validation. It also highlights the strategic need for centralized coordination platforms, interoperable digital systems, and cross-sector training programs, which are essential for enhancing humanitarian logistics in Malaysia and similar Southeast Asian contexts.

Copyright

© 2026 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Zeti Suzila Mat Jusoh
AU  - Roslinda Murad
AU  - Nadiah Yusof
PY  - 2026
DA  - 2026/06/20
TI  - A Conceptual Framework for Logistics Coordination Mechanisms and Humanitarian Operations Performance: Insights from the Humanitarian Organization in Malaysia
BT  - Proceedings of the International Conference on Cross- Disciplinary Academic Research 2025 - Track 2 Advances in Business & Economics, Social Science, Communications & Media (ICAR-T2 2025)
PB  - Atlantis Press
SP  - 4
EP  - 12
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6239-715-6_2
DO  - 10.2991/978-94-6239-715-6_2
ID  - Jusoh2026
ER  -