Stakeholder Mapping in Online Transportation Policy Formulation in South Sulawesi

DOI

10.2991/978-94-6463-791-5_43How to use a DOI?

Keywords

Actors; Online Transportation; Stakeholder Mapping

Abstract

This study aims to analyze how stakeholder mapping in the formulation of online transportation policies in South Sulawesi. This research method uses a qualitative approach with a research design, namely a case study. The data sources in this study are primary data and secondary data which are obtained through observation, interviews and documentation studies. This study uses the classification of actors by Moore (1995), namely state actors, private actors, and civil society actors. Furthermore, it is categorized from the results of the analysis based on the matrix of interest and influence levels by Bryson (2004) owned by each actor, namely key players, subjects, contest setters, and crowds. The results of the study show that stakeholder mapping in the formulation of online transportation policies is carried out based on their respective roles. However, one of the state actors involved, such as the South Sulawesi Communication and Informatics Office, does not have clear authority in terms of managing online transportation in the region. However, one of the state actors categorized as key players, namely the South Sulawesi Communication and Information Service, does not have clear authority in terms of managing online transportation in the region. Furthermore, civil society actors who are categorized as subjects, namely the South Sulawesi Consumer Institute Foundation as a representation of online transportation users, are still lacking in terms of references both in the form of data and studies. So that there is still a lack of voice in voicing the interests of online transportation consumers.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Rustiani Haerus
AU  - Nurul Hidayah
PY  - 2025
DA  - 2025/08/05
TI  - Stakeholder Mapping in Online Transportation Policy Formulation in South Sulawesi
BT  - Proceedings of the 2nd International Conference on Administrative Science (ICAS 2024)
PB  - Atlantis Press
SP  - 427
EP  - 436
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-94-6463-791-5_43
DO  - 10.2991/978-94-6463-791-5_43
ID  - Haerus2025
ER  -