Proposed Performance Management Framework for Indonesian State-owned Enterprises in the Danantara era (Case study: Telecommunication company)

DOI

10.2991/978-94-6239-754-5_21How to use a DOI?

Keywords

Performance Management; Framework; State-Owned Enterprise; Indonesia; Strategic Holding

Abstract

SOEs in Indonesia have a dual mandate: as business entities aiming to generate profits and as agents of development providing public services. This is emphasized in the Indonesian Policy Direction and Strategy of the 2025-2029 National Medium-Term Development Plan (RPJMN). In carrying out their role as agents of development, this SOE must comply with Law Number 19 of 2003 concerning State-Owned Enterprises. As government-owned entities, SOEs must comply with strict regulations in doing business. The traditional performance management system of the balanced scorecard is usually profit-oriented. Drawing on balanced scorecard principles and the regulations of BP BUMN (SOEs’ management body) and Danantara (Indonesian newly established Sovereign wealth fund), this paper synthesized a more comprehensive performance management framework for Indonesian SOEs that covers their dual mandates. Additionally, by employing a telecommunication company as a single case study using primarily observation and document analysis, the performance management framework aims to provide an integrated approach concerning which indicators need to be measured to reflect the success of strategic holding establishment and carrying the aspiration of Danantara, to aggressively streamline their business in a short period of time while maintaining their business operations and company’s strategic objectives.

Copyright

© 2026 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits any noncommercial use, sharing, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if you modified the licensed material. You do not have permission under this license to share adapted material derived from this chapter or parts of it.

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TY  - CONF
AU  - Yeris Permata Octarina
PY  - 2026
DA  - 2026/09/02
TI  - Proposed Performance Management Framework for Indonesian State-owned Enterprises in the Danantara era (Case study: Telecommunication company)
BT  - Proceedings of the International Conference on Digital Transformation in Business and Organisations (ICDTBO 2026)
PB  - Atlantis Press
SP  - 233
EP  - 243
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6239-754-5_21
DO  - 10.2991/978-94-6239-754-5_21
ID  - Octarina2026
ER  -