Proceedings of the International Conference on Digital Transformation in Business and Organisations (ICDTBO 2026)

International Conference on Digital Transformation in Business and Organisations (ICDTBO 2026)

📍Bandung, Indonesia🗓️ 25 June 2026
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21 articles
Proceedings Article

Peer-Review Statements

Edi Suryadi, A. Sobandi
All of the articles in this proceedings volume have been presented at the ICDTBO during June 25, 2026, in School of Postgraduate Studies Universitas Pendidikan Indonesia, Bandung. These articles have been peer reviewed by the members of the Scientific Committee and approved by the Editor-in-Chief, who...
Proceedings Article

Leveraging Social Media Marketing to Boost Online Impulse Buying Using Omnichannel Platforms

Zalena Mohd, Nurul Aqilah Bt Mhd Yusak, Nurkhalida Makmor, Iston Dwija Utama, Nadirah Ishak, Tutik Inayati
This study examines how social media marketing activities (SMMAs), namely electronic word of mouth (eWOM), interaction, and entertainment, influence online impulse buying (OIB) within an omnichannel retail environment. This study investigates the effects of eWOM, interaction, and entertainment on OIB...
Proceedings Article

Beyond Productivity: A Systematic Review of Human and Social Well-being Outcomes in Remote and Hybrid Work Arrangements Post-Pandemic

Wulan Siti Nurjanah, Rasto Rasto
The widespread adoption of remote and hybrid work arrangements following the COVID-19 pandemic has generated substantial scholarly interest, yet existing literature remains disproportionately focused on productivity and organizational performance outcomes. This systematic review addresses that gap by...
Proceedings Article

Perceived Credibility in the Digital Information Era: A Systematic Literature Review on Dimensions, Determinants, and Behavioral Outcomes

Abdul Holid, Rasto Rasto, Suwatno Suwatno
The rapid expansion of digital platforms has intensified concerns about how users evaluate online information credibility, impacting misinformation spread, health communication, and public trust. Despite growing empirical attention, the literature remains fragmented across disciplines, platforms, and...
Proceedings Article

Digital Leadership Capabilities in the Era of Generative AI: A Systematic Literature Review and Future Research Agenda

Nadya Salsabillah Chriswanda, Edi Suryadi
The rapid proliferation of generative artificial intelligence (GenAI) technologies, including large language models and AI-driven decision-support systems, has fundamentally altered the organizational landscape, creating unprecedented demands on leadership capabilities. Despite growing scholarly interest...
Proceedings Article

Short-Term Performance or Long-Term Sustainability? The Role of ESG Performance and Financial Resilience in ASEAN Manufacturing Firms

R Nelly Nur Apandi, Irsyad Fauzan Prasetya, YR Rozmita Dewi, Xoldorov Sardor
This study examines the effect of Environmental, Social, and Governance (ESG) Performance on Firm Value and investigates the mediating role of Financial Resilience among ASEAN manufacturing firms. Using secondary data from 1,004 manufacturing firms listed on major ASEAN stock exchanges in 2024, the study...
Proceedings Article

Big Data Analytics Integration in ISO 9001:2015 Quality Management Systems: A Dual-Method Systematic and Bibliometric Analysis

Yosep Hernawan, Dian Addinna, Gilang Garnadi Suryadi, Rasto
The integration of Big Data analytics and artificial intelligence into ISO 9001:2015 quality management systems (QMS) has emerged as a defining imperative in Quality 4.0 manufacturing transformation, yet the evidence base underpinning this integration remains fragmented and critically incomplete. This...
Proceedings Article

A Comprehensive Literature Review on the Role of AI in Strategy Formulation and Organizational Innovation

Setyo Budianto
In this increasingly turbulent world of VUCA (volatility, uncertainty, complexity, and ambiguity), AI is becoming an indispensable shift in corporate strategy and innovation. This systematic literature review (SLR) presents a complete review of the increasing literature on the applications of AI in strategy...
Proceedings Article

A Proactive Cyber Asset Discovery Framework for Enhancing Vulnerability Management and Cyber Risk Governance

Syaiful Andy
The rapid expansion of digital transformation initiatives has increased organizational exposure to cybersecurity risks through unmanaged, undocumented, or insufficiently governed cyber assets. In this study, shadow IT is specifically scoped as technically discoverable cyber assets, such as IP-addressed...
Proceedings Article

Transforming the Digital Workforce: Evaluation of a Strategic “Finding Your Purpose” Intervention on Employee Meaningful Work and Leadership Energy

Richard Alberto, Eva Rofatun Nazwa
Digital workforce transformation is frequently misinterpreted merely as the acquisition of technological hard skills; however, the rapid acceleration of technology adoption paradoxically triggers identity crises, role anxiety, and professional burnout among employees. This article presents an evaluative...
Proceedings Article

Digital Literacy and AI Awareness Among High School Students: Implications for Future Workforce Readiness

Ema Meliani, Fahmi Jahidah Islamy
The rapid development of digital technology, particularly artificial intelligence (AI), has transformed the modern world of work, demanding new competencies from the future workforce. Although digital literacy is increasingly recognized as a critical 21st-century skill, attention to digital literacy...
Proceedings Article

Learning Agility Among University Students in the Era of Digital Transformation: A Descriptive Study at Universitas Pendidikan Indonesia, Bandung

Fahmi Jahidah Islamy, Yana Setiawan, Abi Sopyan Febrianto, Rofi Rofaida, Alya Luthfiyyah Salma, Kurnia
Learning agility, defined as the ability and willingness to learn from experience and apply that learning to new and challenging situations, has emerged as a critical competency for students navigating an increasingly digital academic environment. This study describes the level of learning agility among...
Proceedings Article

Building the Next Generation of Digital Entrepreneurs Through the Role of Education and Passion in Nascent Entrepreneurial Behaviour

Maisa Azizah Asmara, Hari Mulyadi, Heny Hendrayati, Mokh Adib Sultan, Rivaldi Arissaputra
Despite the rapid growth of Indonesia’s digital economy and increasing investment in digital entrepreneurship education, many university students remain insufficiently engaged in nascent entrepreneurial behaviour (NEB). This suggests that educational experiences alone may not be sufficient to stimulate...
Proceedings Article

Digital Transformation and Carbon Accountability: An Emissions Data Analysis of Telkom Group’s Pathway toward Net-Zero Operations

Liza Mahavianti Syamsuri, Faiza Nurin Kamila, Whildan Pakartipangi
The rapid expansion of digital infrastructure has positioned the telecommunications industry as both a key enabler of digital transformation and a significant consumer of energy. This paper analyzes Telkom Group’s greenhouse gas emissions profile from 2023 to 2025, focusing on Scope 1, Scope 2, and Scope...
Proceedings Article

AXEL Intelligence: Designing Enterprise API Governance and Knowledge Management Through Lean Startup and Design Science Research

Muhammad Farhan Dirhami, Ali Murtado Fauzarrohman, Anindita Hapsari
Application programming interfaces (APIs) are critical to enterprise integration, yet many organizations continue to face challenges in API governance and knowledge management. This study examines how Lean Startup problem validation can be integrated with Design Science Research (DSR) to identify these...
Proceedings Article

Enhancing a Customer Retention Framework for Fixed-Broadband Services: A Strategic Management Approach Using Churn Analysis

Faiz Irfan Hajid, Ellin Devihana Pratiwi, Soma Herningtiyas
Increasing competition in the Indonesian broadband industry makes customer retention increasingly crucial as a strategy for maintaining revenue growth. Despite maintaining a significant national market share, IndiHome continues to struggle to retain customers in certain regions. This study aims to identify...
Proceedings Article

A Community-Based AI Framework for Fire Disaster Risk Reduction in Urban Areas

Oky Iyan Pratama, Febrian Sukma Wardhana, Daniel David Hartama Sitompul
Residential fire incidents remain a persistent challenge in many urban areas of Indonesia, leading to significant social and economic losses. Conventional mitigation efforts are often constrained by limited public awareness, delayed emergency reporting, and the absence of effective early warning systems....
Proceedings Article

Mapping the Research Landscape of Product Bundling in B2B Markets: A Bibliometric Analysis

Hedi Krishna, Mikael Julian Irsa, Niken Larasati
Product bundling, defined as the practice of combining two or more products or services into a single offering, has become an increasingly important strategy in business-to-business (B2B) markets. Despite its growing adoption, research on product bundling remains fragmented across multiple disciplines,...
Proceedings Article

Adoption of AI Tools and Its Perceived Impact on Sales Workforce Productivity: A Preliminary Exploratory Study

M Rafii Naufal
The rapid proliferation of generative AI tools such as ChatGPT, Google Gemini, and Microsoft Copilot has prompted growing interest in their practical impact on knowledge worker productivity. This paper presents findings from a preliminary exploratory study examining the adoption patterns and perceived...
Proceedings Article

Digital Public Infrastructure and Inclusive Digital Transformation in Indonesia: Insights from India Stack

Ryan Achmad Arianto Ekasaputra
Digital transformation is increasingly serving as a strategic pathway to expand financial inclusion and economic participation in emerging economies. However, unequal access to financial services and fragmented digital infrastructures continue to constrain participation, particularly among underserved...
Proceedings Article

Proposed Performance Management Framework for Indonesian State-owned Enterprises in the Danantara era (Case study: Telecommunication company)

Yeris Permata Octarina
SOEs in Indonesia have a dual mandate: as business entities aiming to generate profits and as agents of development providing public services. This is emphasized in the Indonesian Policy Direction and Strategy of the 2025-2029 National Medium-Term Development Plan (RPJMN). In carrying out their role...