Strategic HRM in the Hybrid Work Era: A Multi-Case Study of Practice and Transformation

DOI

10.2991/978-2-38476-470-9_14How to use a DOI?

Keywords

Hybrid work; strategic human resource; case study; transformation; human resource management

Abstract

The widespread adoption of hybrid work arrangements has prompted organizations to fundamentally rethink how human resource management (HRM) systems are designed, integrated, and enacted. While the Strategic Human Resource Management (SHRM) literature emphasizes the alignment of HR practices with organizational objectives, limited empirical research has examined how HR departments operationalize SHRM principles to support hybrid work transformation. This study addresses this gap by investigating how HR departments enact strategic HRM across four key dimensions—strategic alignment, horizontal integration, performance orientation, and HR as a strategic partner—in the context of hybrid work adoption. Drawing on a qualitative multiple-case study of four diverse organizations in Vietnam, the findings reveal that HR departments adopt varied yet interdependent approaches to embed hybrid work within organizational strategy, realign HR subsystems, reconfigure performance logic, and assert strategic influence. The study contributes to SHRM theory by extending its application to hybrid work environments and highlighting the dynamic and context-sensitive nature of strategic HRM practices. Practically, it offers insights for HR leaders seeking to lead hybrid transformation through integrated, data-informed, and strategically positioned HR functions.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Nguyen Thi Phuong Nam
PY  - 2025
DA  - 2025/10/16
TI  - Strategic HRM in the Hybrid Work Era: A Multi-Case Study of Practice and Transformation
BT  - Proceedings of the International Conference on Contemporary Studies in Social Sciences (ICSSSS 2025)
PB  - Atlantis Press
SP  - 181
EP  - 198
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-470-9_14
DO  - 10.2991/978-2-38476-470-9_14
ID  - Nam2025
ER  -