Proceedings of the 9th Terengganu International Business and Economics Conference 2025 (TiBEC IX 2025)

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Lean Six Sigma Implementation and its Challenges in Malaysian Plantation Company

Authors
Siti Salimah Jalal1, *, Mohamad Hafiz Rosli2
1Universiti Teknologi MARA (UiTM) Cawangan Johor, Kampus Segamat, Johor, Malaysia
2Faculty of Management and Economics, Sultan Idris Education University, 35900, Tanjong Malim, Perak, Malaysia
*Corresponding author. Email: salimahjalal@uitm.edu.my
Corresponding Author
Siti Salimah Jalal
Available Online 31 July 2025.
DOI
10.2991/978-94-6463-801-1_4How to use a DOI?
Keywords
Challenges On Implementation; Lean Six Sigma; Multinational Corporation; Plantation
Abstract

Lean Six Sigma (LSS) combines the two approaches to increase production, customer satisfaction and cost-effectiveness. LSS increasingly being used by multinational corporations (MNCs) around the world to increase performance and optimize value-added time. The implementation of LSS presents challenges, despite the benefits it provides. The objective of this research is to examine the challenges that are associated with the implementation of LSS in a Malaysian plantation company. Data was gathered using a qualitative case study approach. To understand the challenges of implementing LSS, thematic analysis was used. The findings underscore critical themes related to the challenges, including employee resistance to change, securing buy-in from high level of management and employees, unsuccessful projects, measurement difficulties and higher costs related to training. The resolution of these challenges is necessary to ensure that the LSS will be implemented successfully. This study’s findings contribute to the existing literature on the challenges of LSS implementation in Malaysian plantation companies and offer insights to policymakers and organisations, particularly within the plantation industry, about LSS implementation.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 9th Terengganu International Business and Economics Conference 2025 (TiBEC IX 2025)
Series
Advances in Economics, Business and Management Research
Publication Date
31 July 2025
ISBN
978-94-6463-801-1
ISSN
2352-5428
DOI
10.2991/978-94-6463-801-1_4How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Siti Salimah Jalal
AU  - Mohamad Hafiz Rosli
PY  - 2025
DA  - 2025/07/31
TI  - Lean Six Sigma Implementation and its Challenges in Malaysian Plantation Company
BT  - Proceedings of the 9th Terengganu International Business and Economics Conference 2025 (TiBEC IX 2025)
PB  - Atlantis Press
SP  - 37
EP  - 49
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-801-1_4
DO  - 10.2991/978-94-6463-801-1_4
ID  - Jalal2025
ER  -