Proceedings of the 2025 International Conference on Financial Innovation and Marketing Management (FIMM 2025)

A Review of Telecommuting Research Based on Employee Perspectives

Authors
Yuan Ma1, Mingzhe Xu2, *, Hongjie Zhao3
1Zhengzhou University Economics and Business Commercial College, ZhengZhou, 450000, China
2Arizona State University Tempe and W.P. Carey school of business, Tempe, 85288, USA
3School of Business, Hunan International Economics University, ChangSha, 410000, China
*Corresponding author. Email: mingzhex@asu.edu
Corresponding Author
Mingzhe Xu
Available Online 3 November 2025.
DOI
10.2991/978-94-6463-874-5_115How to use a DOI?
Keywords
telecommuting; employee depletion; job depletion
Abstract

In recent years, the rapid development of information technology and the catalyzing of the new crown epidemic have driven the global popularity of telecommuting, which has become an important issue of concern for enterprises and employees. This paper starts from the perspective of employees, comprehensively adopts the literature analysis method, and systematically combs through the multi-dimensional impact of telecommuting on employees’ work efficiency, psychological state, organizational management and employee depletion, aiming to provide theoretical basis and practical reference for enterprises to optimize their management modes and to promote employees’ work-life balance. The results of the study show that telecommuting significantly improves work autonomy, satisfaction and innovation efficiency by giving employees time and space flexibility and effectively reduces commuting pressure and work-family conflicts. However, its drawbacks should not be overlooked: the blurring of work-life boundaries increases the hidden burden of “always-on” employees, leading to a higher risk of physical and mental exhaustion; information security loopholes, social isolation, and the difficulty of management co-ordination further undermine the sustainability of telecommuting. In this regard, this paper proposes the construction of a “technology-institution-humanity” trinity of management strategies, including the improvement of policy support, the strengthening of data security, the implementation of flexible working hours, and emphasizes that the hybrid office model will become the key to balancing the efficiency and the well-being of employees in the future.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 2025 International Conference on Financial Innovation and Marketing Management (FIMM 2025)
Series
Advances in Economics, Business and Management Research
Publication Date
3 November 2025
ISBN
978-94-6463-874-5
ISSN
2352-5428
DOI
10.2991/978-94-6463-874-5_115How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Yuan Ma
AU  - Mingzhe Xu
AU  - Hongjie Zhao
PY  - 2025
DA  - 2025/11/03
TI  - A Review of Telecommuting Research Based on Employee Perspectives
BT  - Proceedings of the 2025 International Conference on Financial Innovation and Marketing Management (FIMM 2025)
PB  - Atlantis Press
SP  - 992
EP  - 999
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-874-5_115
DO  - 10.2991/978-94-6463-874-5_115
ID  - Ma2025
ER  -