Organizational Commitment within a Supportive Work Environment: The Mediating Role of Psychological Well-Being and the Moderating Role of Emotional Intelligence – A Conceptual Analysis

DOI

10.2991/978-94-6239-626-5_55How to use a DOI?

Keywords

Work Environment; Social Support; Psychological Well-Being; Organizational Commitment; Emotional Intelligence; Conceptual Analysis

Abstract

This study explores the complex relationship between work environment, social support, emotional intelligence, psychological well-being, and organizational commitment. The methodology used is a structured conceptual framework, which synthesizes the literature from various previous relevant studies for the development and analysis of conceptual models. In today’s competitive and dynamic work environment, factors such as a conducive physical, social, and psychological work environment significantly affect employee commitment and well-being. Based on established theories, including Social Exchange Theory and Maslow’s Hierarchy of Needs, this study proposes a conceptual model that emphasizes the role of psychological well-being as a mediator and emotional intelligence as a moderator. In particular, the work environment and social support are essential in encouraging psychological well-being, which in turn influences organizational commitment. Emotional intelligence, as a moderator, strengthens this relationship by allowing employees to better adapt to work pressures, increasing their organizational commitment to the organization as a whole. This paper identifies research gaps, highlighting the need for more comprehensive studies that integrate these factors. The proposed model has practical implications for organizations that aim to improve employee engagement, well-being, and retention through a supportive work environment, better emotional intelligence, and a robust social support system.

Copyright

© 2026 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Nadiya Ayunita
AU  - Didik Subiyanto
PY  - 2026
DA  - 2026/04/15
TI  - Organizational Commitment within a Supportive Work Environment: The Mediating Role of Psychological Well-Being and the Moderating Role of Emotional Intelligence – A Conceptual Analysis
BT  - Proceedings of the 1st International Conference on Business, Economic, and Social Sustainability (ICOBES 2025)
PB  - Atlantis Press
SP  - 746
EP  - 760
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6239-626-5_55
DO  - 10.2991/978-94-6239-626-5_55
ID  - Ayunita2026
ER  -