The Effect of Job Satisfaction on Organizational Citizenship Behavior (OCB) Mediated by Transformational Leadership in Employees – A Conceptual Analysis

DOI

10.2991/978-94-6239-626-5_38How to use a DOI?

Keywords

Leader-Member Exchange (LMX); Social Exchange Theory (SET); Organizational Citizenship Behavior (OCB); Transformational Leadership; and Job Satisfaction

Abstract

This conceptual study analyzes the effect of job satisfaction on Organizational Citizenship Behavior (OCB) with transformational leadership as a mediator among employees of PT Madubaru PG Madukismo, formulating four research questions related to the job satisfaction–transformational leadership–OCB pathway and the possibility of reciprocal effects, then synthesizing the literature to develop a testable framework and hypotheses. The results show a general pattern of positive relationships: job satisfaction encourages OCB through the mechanism of Social Exchange Theory, increasing employee acceptance of transformational leadership components, and transformational leadership itself is correlated with higher commitment and OCB. However, there is a non-linear dynamic whereby very high satisfaction in the context of strong leader support can reduce the drive for OCB. Practical implications recommend the development of measurable transformational leadership, strengthening LMX, clarity of purpose, and meaningful work design to foster OCB while maintaining healthy “motivational tension.” while the theoretical contribution integrates SET and LMX in a mediation model that challenges the assumption of universal linearity and proposes alternative moderation/mediation testing in the sugar industry context.

Copyright

© 2026 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Dimas Ferdyansyah Nugroho
AU  - Tri Suparyanto
PY  - 2026
DA  - 2026/04/15
TI  - The Effect of Job Satisfaction on Organizational Citizenship Behavior (OCB) Mediated by Transformational Leadership in Employees – A Conceptual Analysis
BT  - Proceedings of the 1st International Conference on Business, Economic, and Social Sustainability (ICOBES 2025)
PB  - Atlantis Press
SP  - 513
EP  - 527
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6239-626-5_38
DO  - 10.2991/978-94-6239-626-5_38
ID  - Nugroho2026
ER  -