Employee Engagement and Work-Life Balance as a Mediation Mechanism Between Organizational Support and Employee Performance – A Conceptual Analysis

DOI

10.2991/978-94-6239-626-5_50How to use a DOI?

Keywords

EE; Work-Life Balance; OS; Employee Performance

Abstract

In an era of increasingly competitive globalization, organizations are faced with the challenge of maintaining optimal employee performance, including in a dynamic police environment. One of the important factors that affect performance is Employee Engagement (EE) and Work-Life Balance (WLB). This study raises the role of Organizational Support (OS) as a factor that can mediate the relationship between mployee engagement and WLB on Employee Performance (EP). OS serves as an element that provides a sense of appreciation and attention to the well-being of employees, which has an impact on increasing their involvement in work and maintaining a life balance. This study is based on Social Exchange Theory, which explains the reciprocal relationship between individuals and organizations. The results of the study show that good OS increases employee engagement and work-life balance, which in turn improves employee performance. The data also revealed that these 2 variables are mediators which mediate the relationship of organisational support and employee performance. By recognising such associations, organizations would be better positioned to develop policies in order to enhance employee well-being and thus productivity in highly stressful occupational settings like policing.

Copyright

© 2026 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Hedi Fitriyanto
PY  - 2026
DA  - 2026/04/15
TI  - Employee Engagement and Work-Life Balance as a Mediation Mechanism Between Organizational Support and Employee Performance – A Conceptual Analysis
BT  - Proceedings of the 1st International Conference on Business, Economic, and Social Sustainability (ICOBES 2025)
PB  - Atlantis Press
SP  - 674
EP  - 688
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6239-626-5_50
DO  - 10.2991/978-94-6239-626-5_50
ID  - Fitriyanto2026
ER  -